Legal

Cancellation & Refund Policy

Last updated: 15 November 2026

Cancellation

You may cancel renewal of your subscription at any time by writing to care@medha.io. Access continues until the end of the paid period.

Refunds

If you are charged in error, or a payment succeeds but your subscription is not activated, we will refund the amount in full. Otherwise annual subscriptions are non-refundable once access has started, unless you request a refund within 7 days of purchase and have not used the service substantially.

How refunds are paid

Approved refunds are returned to the original payment method through Cashfree, typically within 5 to 7 working days.

Government and custom plans

Cancellation and refund terms for custom subscriptions are set out in the agreement or purchase order for that plan.

Delivery

NIPUN is a digital service. Access is activated electronically as soon as payment is confirmed.

Zoa Zone Digi Tech Pvt Ltd, Jubilee Hills, Hyderabad, Telangana, India. Questions: care@medha.io, 66309982983.