Legal
Privacy Policy
Last updated: 15 November 2026
Information we collect
Account details (name, email), inspection media and records you upload, billing details needed to process payments (name, email, phone), and basic usage and device information.
How we use it
To provide and secure the service, run AI analysis on your uploads, process subscriptions, send service emails, provide support and improve NIPUN.
Payments
Payments are handled by Cashfree Payments. We do not store your card, UPI or bank details; we only receive the payment status and order reference.
Sharing
We do not sell personal data. We share it only with service providers who help us operate NIPUN (hosting, payments, email, AI processing), or when required by law.
Storage and retention
Data is stored with our hosting provider and kept while your account is active and as needed for legal and accounting obligations. You can ask us to delete your data.
Your rights
You may request access, correction or deletion of your personal data by writing to care@medha.io.
Cookies
We use essential cookies and local storage to keep you signed in and remember preferences.
Zoa Zone Digi Tech Pvt Ltd, Jubilee Hills, Hyderabad, Telangana, India. Questions: care@medha.io, 66309982983.